FREQUENTLY ASKED QUESTIONS:

Which Club should my child(ren) go to? 

Please visit our After School Programming page for a full list of each of the schools we serve & which Club site each school attends to find the correct Club location.

 

How old do you have to be to attend?

We serve children ages 5***-18 years old.

 

What are the eligibility requirements for The Club?

Please visit our After-School Programming page to view all eligibility requirements for our Club members.

Please note: there are conditional requirements for 5-year-olds.

 

Are snacks provided?

Yes, snacks are provided after school & on break/camp days.

Please note that we do allow members to bring their own snacks to munch on after-school, but we do have allergy-conscious facilities. Please do not send members with food items containing any type of nut, shellfish, kiwi, or avocado.

 

How does my child get there after school?

MCCSC, RBB, SOCS and The Clubs provide transportation to our Clubs after-school. Members of The Project School are walked from The Project School to The Lincoln Street Club daily.

Please note that none of our Club locations offer return transportation--all members must be picked up by an approved adult before close.

 

How much does it cost?

Our annual membership fee is $20 per child--this includes any & every day of after-school service & any programs offered within those hours.

Our daily fee for Break Days/Camps is $20 per day, with the exception of Camp Rock programming.

Scholarships are available for Break Day & Camp programs, including free programming for Section 8 families. Please contact the Membership Desk Coordinator at your club location for more information about scholarships.

 

Who are the people working with my kids?

Our staff includes many youth-work professionals that serve as our Club Directors. Part-time staff members, community program volunteers, IU service learners & student interns are also serving our Club members.

All adults working or volunteering directly with members are throughly background checked & oriented to their responsibilities in The Clubs.

 

What Break Day & Camps are currently available for full-day care? 

Please visit our Summer Center & Break Day Programming page to see what break days or camps are currently available for registration.

To register, visit your My Club Hub Account.

To learn about Camp Rock's Fall Break At The Lake, Spring Break At The Lake, or our Summer Program, visit the Camp Rock page.

 

How do I make payments for Break Days & Camps? 

All payments are made through your My Club Hub account for any Break Day or Camp programming, including Lincoln Street's Project School Enrichment Days.

 

What is the refund & payment policy for Break Days & Camps? 

Cancellation Policy

All program cancellations must be done before the payment due date, 2 weeks prior to the start date. Any cancellations made after the payment due date may result in families being responsible for the full fee and refunds will not be provided. A refund will only be provided if registration is cancelled prior to the payment due date. To cancel a program registration please contact the Membership Desk.

Payment Policies

All payments are due 2 weeks prior to the session start date, payments not made by the due date may result in members being withdrawn from the program. Membership fees must be made prior to attending The Club and are NON REFUNDABLE.

 

How does my child get there during the summer or on break days?

During the summer, families are responsible for driving their child(ren) to and from The Club.

Camp Rock campers must be dropped of at The Lincoln Street Club by 8:45 am and picked up between 5:00-6:00 pm.

 

What are The Club hours?

After School Hours: 3:00 pm - 7:00 pm

Summer Center & Break Day Hours: 7:30 am (with the exception of Owen County, which opens at 7:00 am) - 6:00 pm

 

What do I need to pick up my member(s) at The Club?

The Club can only release Club members to authorized pick-ups.

Authorized pick-ups are adults that are listed in each member(s) My Club Hub account as allowed to pick-up.

When creating a My Club Hub account, guardians create a 4-digit pick-up code. Our front desk staff will ask for this code OR a photo ID to confirm that the adult picking up is authorized.

The guardian-made 4-digit code OR a photo ID MUST be shown to our front desk staff & must match the member's My Club Hub permissions before a child will be released to an adult.

The Club will not & cannot release a member to an adult that is not authorized for pick-up or that does not have the member's 4 digit-code.

 

Is there a Late Pick Up Policy?

Yes! Our Late Pick-Up Policy is as follows:

There is a $10 late fee for children who are not picked up by 7:00 p.m for after-school and by 6:00 pm for Summer & Break Days. After 7:15 p.m. (6:15 pm for summer & break days), there will be an additional $1.00 for each minute thereafter. Given the limited capacity of the staff and the undue burden late pickups will cause, this policy will be strictly enforced. We sincerely appreciate your understanding.

If an emergency situation arises preventing the parent/guardian from picking up the child(ren) prior to closing time, it is the responsibility of the parent/guardian to coordinate alternate arrangements for pick up and to contact Club staff to let them know who will be picking up the child(ren).

Staff will make every effort to call parents/guardians and emergency contacts in case of a late pick up. If no one can be reached via phone within 30 minutes of the scheduled closing time, the police and Child Protective Services will be called.

 

How do I register for The Club?

To register a new member, visit My Club Hub & create an account. Create profiles for each member & pay the $20 annual membership fee.

Existing members can renew their membership by logging into My Club Hub and completing the membership renewal & paying the membership fee.

There is a 24-hour waiting period from the time a completed membership form is turned in and when the member is allowed to begin attending The Club.

 

What programs are available to my member during after-school programming & what days are they on? 

Please visit the Club page for your Club location (Ellettsville, Ferguson Crestmont, Lincoln Street & Owen County) to see our most current Special Program Guide in order to view our current program offerings, what age group they apply to, and what day/times these programs are offered.

 

Why are there days that The Club is closed or closes early? 

The Clubs close for a week a few times yearly: Summer Shutdown, Fall Shutdown & Winter Shutdown weeks. These weeks are used to train incoming staff, clean & organize our Club buildings, and to plan for upcoming programs & break days!

The Clubs also close early at 5:00 pm throughout the school year--This training time is used to teach our new staff and refresh our seasoned pros on important protocols, policies, and tools to keep our kids as safe as possible!

The Clubs will close if the school corporation it serves has called off school for weather or for any other reason. This includes virtual learning days.

 

How do I contact a Club? 

Please visit our Contact page for phone numbers to each of our Club locations! The Club can also be reached by email at info@bgcbloomington.org.